Effective Date: 01-Jan-2014
Prenero Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any manner.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that can identify you personally, including but not limited to:
- Full name
- Email address
- Phone number
- Company name
- Billing and payment details (when applicable)
- Any information you voluntarily provide through contact forms, service inquiries, or communications
b. Non-Personal Information
Information that does not directly identify you, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring URLs
c. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze website performance, and improve our services. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
2. How We Use Your Information
We use the collected information for purposes including, but not limited to:
- Providing and managing our services
- Responding to inquiries and support requests
- Processing transactions and payments
- Improving website functionality and user experience
- Sending service-related communications, updates, and marketing (where permitted by law)
- Maintaining security and preventing fraud
- Complying with legal and regulatory obligations
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website or delivering services (e.g., hosting, payment processing), subject to confidentiality obligations.
- Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or updates to your information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Prenero Solutions
Email: hello@prenerosolutions.com
Website: prenerosolutions.com